Privacy Policy

Last Updated: January 30, 2026

Online Camps ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

Name, email address, and date of birth
Phone number and mailing address
Profile photos and athletic performance videos
Academic and athletic information (GPA, test scores, stats)
Payment and billing information (processed securely through Stripe)

Usage Information

We automatically collect certain information about your device and how you interact with our platform, including:

Log data (IP address, browser type, operating system)
Usage patterns and preferences
Cookies and similar tracking technologies

How We Use Information

We use the information we collect to:

Provide, maintain, and improve our services
Process camp registrations and payments
Facilitate connections between athletes and college coaches
Send you technical notices, updates, and support messages
Respond to your comments, questions, and customer service requests
Monitor and analyze trends, usage, and activities
Detect, prevent, and address technical issues and fraudulent activity
Comply with legal obligations

Data Sharing and Disclosure

We may share your information in the following circumstances:

With Your Consent

We share your profile information with college coaches when you register for camps. Athletes control the visibility of their profiles (public or private).

Service Providers

We work with third-party service providers who perform services on our behalf, including:

Payment processing (Stripe)
Video hosting and streaming (Mux)
Email delivery (Resend)
Authentication and user management (NextAuth)
Database hosting (Neon)

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and audits
Access controls and authentication requirements
Secure video and document storage with signed URLs
Comprehensive audit logging for sensitive operations

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Update or correct inaccurate information through your profile settings
Deletion: Request deletion of your account and associated data
Privacy Settings: Control who can view your athlete profile (public or private)
Communication Preferences: Opt out of promotional emails (you will still receive transactional emails)
Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at privacy@onlinecamps.com

Children's Privacy (COPPA Compliance)

Online Camps complies with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 without verifiable parental consent.

Our COPPA Process:

Age Verification: During registration, we ask for the user's date of birth before collecting any other personal information.
Immediate Halt: If a user enters a date of birth indicating they are under 13, we immediately stop the registration process.
Parental Contact: We collect only the parent/guardian's email address for consent purposes.
Consent Request: We send the parent detailed instructions to create a guardian account and provide verifiable consent.
Child Account Activation: After consent is verified, the parent provides the child's email address to activate the account.
Automatic Deletion: If consent is not received within 14 days, all related information is permanently deleted from our systems.

What Information We Collect from Children:

With verified parental consent, we collect and use the following information from children under 13:

Name and email address
Date of birth
Athletic profile information (sport, position, stats)
Performance videos and documents
Academic information (GPA, test scores) if provided by parent/guardian

This information is used solely to provide our camp registration and evaluation services. Parents/guardians can review, modify, or delete their child's information at any time through the guardian dashboard.

Parental Rights:

Parents and guardians have the right to:

Review the personal information collected from their child
Direct us to delete their child's personal information
Refuse to allow further collection or use of their child's information
Control privacy settings for their child's profile
Monitor all camp registrations and coach interactions

Important: We do not store children's data prior to receiving verified parental consent. The only information retained during the consent process is the parent/guardian's email address, which is used solely to facilitate the consent workflow.

For questions about our COPPA compliance or to exercise parental rights, please contact: backoffice@onlinecamps.com

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We will also retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

International Users

Our services are primarily intended for users in the United States. If you are accessing our platform from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

By using our services, you consent to the transfer of your information to the United States and acknowledge that the United States may have different data protection laws than your country.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users. This helps us provide you with a better experience and improve our services.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

Third-Party Links

Our platform may contain links to third-party websites or services that are not owned or controlled by Online Camps. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We strongly advise you to review the privacy policy of every site you visit. We are not responsible for the privacy practices of third-party websites.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@onlinecamps.com

COPPA/Legal Inquiries: backoffice@onlinecamps.com

General Support: support@onlinecamps.com